PTAC Services
Packaged Terminal Air Conditioners, or PTACs, are a self contained system which is most often found in apartment buildings, nursing homes and hotels. We specialize in servicing and repairing all makes and models of commercial and residential Heating and Air conditioning Ptac units. We provide service for the Outer Banks and surrounding areas. This is one of the main areas we focus on at TLC HVAC, the PTAC industry. As you know it's hard enough to run a hotel or a nursing home, etc. So why not let TLC HVAC handle all your PTAC needs. We guarantee you will be happy with our very competitive pricing, same day pick ups and speedy return. Where other local HVAC companys focus on residential HVAC units, PTACS our are top priority! Give us a call today and let us take care of the tough stuff so you can get back to doing your job.
Our Process:
- When you call in for service, a service order is created with your information.
- We send a service tech to pick up the unit(s)
- The service tech fills out the service order with the information from your unit(s).
- A repair tag is issued with a tag number that will follow your unit through the repair process.
- Our licensed technicians then diagnose the unit(s).
- If under warranty we order the parts immediately and make the repairs as soon as we receive the parts.
- On out of warranty repairs, you will receive notification, via fax or email, with the option to repair, scrap or return the unit.
- Upon delivery you will receive a delivery sheet with the repairs documented.